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Post by Tara on Aug 18, 2005 8:34:01 GMT -5
Okay, so my subscription ran out. I can renew it, but I have to have the subscription key. Where the hell do I get that? The program came with the computer and was updating and doing what I wanted to do. I don't remember subscribing... If I can't figure out how to find it, do you think it would be wise to try to get the thing off my computer and buy a new one where I would actully have the subscription key? I'm confused...  |
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Post by dianaholberg on Aug 18, 2005 8:48:30 GMT -5
Usually if there is a Help page, your subscription key is on it. Which a-v software is it?
I have Norton... so I have to click "Help & Support" and then choose "About..." Then there is a tab on which are my ID numbers including subscription keys.
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Post by Tara on Aug 18, 2005 9:15:05 GMT -5
Hmm... it doesn't seem like the subscription key is there. However, my ID number is there. Perhaps I'm looking at the wrong tab? |
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Post by dianaholberg on Aug 18, 2005 9:36:58 GMT -5
Since it came with the computer, it could be that it was just a trial subscription... but usually even then they will give you upgrade instructions. My Norton came with my computer, and when it ran out I upgraded online without a hitch. But if you're using McAfee, well... that's a different story...
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Post by Tara on Aug 18, 2005 11:59:08 GMT -5
I think I'm using the one you're using. I'll check their help site.
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